Clinical Support

Apothecary-Grade Scalp Guidance

Our clinical support team provides expert guidance to help you navigate your root-cause therapy. Contact us for personalized regimen recommendations or order assistance.

Direct Inquiry

Consult Our Specialists

Submit your details below. Our team responds within one business day to assist with orders, shipping, or formulation questions.

Common Concerns

Frequently Asked Questions

Understand the science behind our active botanicals, daily usage protocols, clinical safety standards, and transparent shipping policies.

How do I choose?

What is your shipping?

We recommend starting with our scalp assessment. For general balance, the Scalp Scrub and Shampoo provide an ideal purifying foundation.

We ship all North American orders promptly. Standard delivery takes three to five business days, with tracking provided immediately upon dispatch.

Are formulas safe?

Can I return products?

Yes. All ZinScalp products are dermatologist-inspired, clinically tested, and entirely free from harmful parabens, synthetic sulfates, and heavy silicones.

We offer a 30-day return policy for unopened items. Contact our support team to initiate a return or exchange.